Privacy Policies

Privacy Policy Statement for Coopers Creek Vineyard

Coopers Creek Vineyard is concerned about privacy and guards your data closely. We value our relationship with you and recognize the importance of protecting the privacy of your personal information. The information we have about you is protected and secure, and we work diligently to ensure that your personal preferences regarding the use of your information are honoured. We hope that this Privacy Policy Statement explains clearly how we use customer information.

If you have any questions regarding this policy or your personal information, we can be contacted via mail, email, or phone at the following:
Coopers Creek Vineyard, PO Box 140, Kumeu 0841
Phone: 09 412 8560 Fax: 09 412 8375

Web Site Visits
For each visitor to our web page, our web server automatically recognizes and collects only your IP address (your distinct identification number when connected to the Internet), but not the e-mail address, unless you volunteer it. Your IP may change every time you reconnect to the Internet, so there is usually little chance to track your specific browsing history through the Coopers Creek Vineyard website.

Note that when visiting the Coopers Creek Vineyard website, our server may be able to guess your country of origin based on your specific IP address. Furthermore, when you view our site by linking from another web page, our web server may store the name of that referencing web page. All visitation information collected by our web server is for internal use only and is used to compile anonymous statistical information to analyze site, page, and service usage and consumer purchasing behaviour. Our goal is to provide you with the best possible experience on our site.

Disclosure of Personal Data
Coopers Creek Vineyard does not sell or rent any personally identifiable information to Third Parties.
We may disclose information in special cases when we have reason to believe that disclosing this information is reasonably necessary to: comply with the law, enforce or apply our terms of business, protect our rights and those of our users, or with your consent.

Coopers Creek Vineyard uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to the DPS Payment Express secure server, which is what you will see in the URL bar when using the Coopers Creek Vineyard site to purchase wine with your credit card. You may also see the term “Zeald” in the URL bar at times; this is our website builder and site host. Rest assured that you are dealing with Coopers Creek Vineyard or our authorised payment solutions provider or website hosting provider at all times.

Financial Information
When placing an order through the Coopers Creek Vineyard web server, you have the option of supplying your credit card information. This information will always be transmitted through our secure server (see above). Your details are of utmost importance to us and we take all steps required to ensure that the information is securely stored for a reasonable period (as necessary to bill and collect) and then destroyed.

Contact Information
You will be providing us with contact information when ordering from our web site. We may follow up with orders if , for instance, some required information is missing or ambiguous, or your requested products are no longer in stock. You may also elect to send us your email address, which we may use to supply you with updates to your specific order.

We may collect email addresses and periodically notify you if we have changed our products, or have exciting developments that may concern you or your orders. If you do not wish to receive such news and information, please contact us and we will remove your email address from our system.

Ad Servers
We do not partner with or have special relationships with any ad server companies.

The Coopers Creek Vineyard Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.